FAQ
Refunds and Returns
I will take returns and offer refunds as long as the piece has been taken to the post office to be shipped back to me within two weeks of its delivery date to you. The piece must be returned to me. I will not offer any kind of refund if the piece of jewelry is not returned. For an order cancelation – I ship within 2/3 days of receiving the order. Once you receive the tracking number, it is too late to cancel, and you must follow the return/refund timeline
Chain/Cord Length
An 18 inch chain comes with every pendant purchase. Copper for copper pendants, and sterling silver for sterling silver pendants. For the copper, if you want a longer chain, there is no additional charge. For sterling silver, there is a $2 upcharge for every additional inch added to the standard 18 inches. For both copper and silver, there is no charge for shorter chain adjustments. I also have leather cords available to replace the copper chains at no extra cost. For any questions, please contact me.
Customs
Yes, I do custom work! Check out customs under the shop tab for more information, and reach out to me under the contact tab, and we can discuss how my custom process works. Please include your name, budget, a basic idea of what you are wanting, and whether or not you would like to use your own stone. I will be in touch within 24 hours.
Who makes it?
I am a one-woman team! I am the designer, creator, marketer, seller, customer advisor, and anything else you can think of. Check out my story in the "about me" section!